FAQ's

The appointment will be via telecommunication through the HIPAA compliant app called Spruce Health https://spruce.care/5093457027

The app can be downloaded from the Apple App Store or from the Google Play Store for Android. The visit can be through your chosen devices: desktop, laptop, tablet or cellular device. Please be comfortable and familiarize yourself using these devices before your scheduled appointment as your scheduled time is irrespective of you knowing how to use the technology. Documentation of your visit is through an iCloud program called CharmHealth. Upon receipt of your appointment request easy to fill forms will be sent through to patient portal. Please register in the patient portal as it is a must to receive and complete forms, notices, receipts etc. For your telepsychiatry appointment we ask that you are in a quiet area with no disruption for the entire time of your visit.

The appointment will be via telecommunication through the HIPAA compliant app called Spruce Health https://spruce.care/5093457027

The app can be downloaded from the Apple App Store or from the Google Play Store for Android. The visit can be through your chosen devices: desktop, laptop, tablet or cellular device. Please be comfortable and familiarize yourself using these devices before your scheduled appointment as your scheduled time is irrespective of you knowing how to use the technology. Documentation of your visit is through an iCloud program called CharmHealth. Upon receipt of your appointment request easy to fill forms will be sent through to patient portal. Please register in the patient portal as it is a must to receive and complete forms, notices, receipts etc. For your telepsychiatry appointment we ask that you are in a quiet area with no disruption for the entire time of your visit.

FAQ's

Our aim is not to get anyone off what works. However, if you feel you have attained stability and looking for integrative complementary and alternative approach to maintain wellness we would highly suggest you schedule an appointment so we can explore together your choices.

Although carefully chosen medications can achieve symptoms relief for depression, a thorough psychiatric evaluation can identify opportunities for improvement, possibly, without the need for medications. An effective treatment plan may include work-life balance, high quality supplements, nutrition and adequate sleep, understanding triggers, and/or counseling which would be discussed during the evaluation.

Peace and Heart Mind Care is a 100% virtual practice also known as telepsychiatry or telemental health. Dr Chatelier-Orelus is currently licensed in the following states: Florida (FL), Maryland (MD), Colorado (CO), Washington (WA).

Telepsychiatry has multiple benefits. It is convenient, reliable, efficient and accessible. Telepsychiatry offers a higher level of privacy and safety to clients. At Peace and Heart Mind Care our telepsychiatry services aim to provide a non-judgmental, no stigmatization and confidential place for patients to express themselves freely.

In order to provide client with exceptional service Peace and Heart Mind Care, is on limited insurance panels including Medicare. We conduct a fee-for-service model. Patients pay their chosen service fee before the scheduled visit with the provider. As a courtesy we can provide you with a superbill for you to file for reimbursement with your insurance company.

Use links below to schedule your appointment IF you have insurance

Florida, Maryland, DC, Washington State, Colorado: https://secure.helloalma.com/providers/dorothy-chatelier-orelus/

FL headway.co/providers/dorothy-chatelier
WA headway.co/providers/dorothy-chatelier-orelus
CO headway.co/providers/dorothy-chatelier-orelus-2

We accept most major credit cards and debit cards and as well as Paypal. We do not accept checks. Should none of these arrangements work you please contact the office for alternative options.

At the moment Dr Chatelier does not have a payment plan. Payment is required at time of services.

Appointment scheduling is easy and seamless. Please contact us via email

hello@peaceandheartmindcare.sprucecare.com

phone (509)345-2047 or text

hello@peaceandheartmindcare.sprucecare.com

to schedule your appointment or you can schedule your appointment by choosing your service through the booking page. Once your appointment is confirmed you will be provided with paperwork via registering to the Electronic Health Record (EHR) call CharmHealth. Completed paperwork has to be received at least 24 hrs before your scheduled appointment.

Of course not, we welcome everyone from all walks of life to our practice. Our use of biblical principles is pertaining to the concept of faith, hope and love.

We have a strict 24-hr notice for cancellation. For cancellation less than 24 hrs, you will forfeit the entire cost of your scheduled service since we do not double book clients, that time is still considered yours even if you are not in attendance. After 3 cancellations you will be dismissed and would be encouraged to seek treatment with another provider.

All new patients to the practice need a psychiatric evaluation appointment before a medication management appointment. No exception.

A nurse practitioner is a master or doctoral prepared registered nurse professional known as Advanced Practice Registered Nurse (APRN) of simply NP. NPs are licensed and independent medical clinicians with expertise in a chosen specialty. They are trained to assess, diagnose, and treat illness by prescribing medicine, ordering and interpreting laboratory and imaging tests, conducting patient counseling, and promoting preventative care. Specialty NPs, like in psychiatry, are avid and ongoing learners to remain abreast of medical and psychiatry advances. One of the advantages of having a nurse practitioner as your provider is that by profession they are caring, compassionate, man/woman of integrity, stellar patient advocate and dedicated to optimal patient outcomes.

The appointment will be via telecommunication through the HIPAA compliant app called Spruce Health https://spruce.care/5093457027

The app can be downloaded from the Apple App Store or from the Google Play Store for Android. The visit can be through your chosen devices: desktop, laptop, tablet or cellular device. Please be comfortable and familiarize yourself using these devices before your scheduled appointment as your scheduled time is irrespective of you knowing how to use the technology. Documentation of your visit is through an iCloud program called CharmHealth. Upon receipt of your appointment request easy to fill forms will be sent through to patient portal. Please register in the patient portal as it is a must to receive and complete forms, notices, receipts etc. For your telepsychiatry appointment we ask that you are in a quiet area with no disruption for the entire time of your visit.

The main difference between an integrative approach to mental health versus more conventional methods is that integrative psychiatry widens the scope of care and supports both traditional practices (talk therapy and medication) and complementary, alternative, and integrative medicine (CAIM) interventions. At PHMCare we go incorporate medical, mental health and wellness care into our care of plans.

When you think about, you may have already been using CAIM practices without even realizing it, as it includes popular self-care activities such as practicing yoga, meditating, praying, healthy eating, and exercising. In fact, most people seeking mental health care try at least one form of CAIM.

PHMCARE provides psychiatric care from the comfort of your home.

“PHMCARE is a telepsychiatry practice with providers licensed in Florida, Maryland, Washington, Colorado, Minnesota and the District of Columbia”.

PHMCARE provides psychiatric care from the comfort of your home.

“PHMCARE is a telepsychiatry practice with providers licensed in Florida, Maryland, Washington, Colorado, Minnesota and the District of Columbia”.

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